2.3| Exeter Finance Corporation EFC Calling You?.2.1| Can you help me file a No Fee Lawsuit against Exeter Finance Corporation?.2| How many complaints are there against Exeter Finance Corporation – EFC?.1| What is Exeter Finance Corporation – EFC?.Individual compensation packages are based on various factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.Įxeter Finance is an Equal Opportunity EmployerĮxeter Finance LLC is an Equal Opportunity Employer. High attention to detail able to methodically review the execution of procedures and identify issues.Self-motivated with the ability to complete multiple tasks with minimal supervision.Excellent written and verbal communication skills.Strong analytical & problem solving skills required, as well as the ability to utilize appropriate analysis, judgment, and logic.Proficiency in SHAW Collections and SHAW Retail preferred.Proficiency in Microsoft Word and Excel.A working knowledge of automobile finance, collections, loan services, and/or specialty areas preferred.contracts, ancillary products, certificates, etc. Familiarity with indirect loan documentation, i.e.2 years of administrative accounting preferred.Experience with account maintenance functions strongly preferred.Experience in consumer auto finance industry preferred. 2 - 3 years of work related experience.Initiates outbound calls to customers in response to inquiries, research or request fulfillment and in accordance with the servicing call model, QA standards and regulatory requirements.Identifies process improvements and proactively communicates possible solutions with leadership Respond to internal and external (verbal and written) inquiries and requests in a timely and professional manner.Ensure account level review and documentation is thorough and clear. Maintains a high level of accuracy and completeness within tasks and functions performed.Assists peers with assignment completion, as needed. Responsible for managing own daily workload and assignments within service level objectives.Escalates issues and challenges to leadership in a timely manner Executes upon account maintenance tasks and functions according to policy and procedures.The Account Maintenance Specialist will execute upon various account maintenance transactions and tasks including but not limited to loan modifications, recurring ACH generation and cancelation, customer requested research and validation, due date changes and general loan maintenance. Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.Įvery team member is integral to our success. At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase.
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